

I just bought two new pairs of Shoes from Eastbay and placed my order with them on Monday 13th December at around 8pm Melbourne time. The shoes arrived today - now that's pretty good if you ask me!

Yes, their customer service is fantastic! I once ordered a pair of basketball shoes and the seams on one of them was coming apart. I had to pay to return them via mail, but they refunded the amount back to me and had them replaced inside a week.
They reply to emails very quickly too.

They are really quick and use UPS courier to deliver their consignments to Australia.
I received my last order in 6 days. As long as your order is placed on a Friday in Australia, they can normally ship on Friday US time, meaning your package travels over the weekend...

Ordered some shoes for my daughter last Saturday (my first order) - no requests for verification, almost daily updates in progress during tracking and delivered Friday (while my local sportstore said they could ringon Monday and see if the Australian distributor had any in stock - for $80 more!). I'm a fan.

Agree with No Deal...I got the same too the first time I purchased. I did what they asked and got my order within 5 working days via courier.

I have ordered through Eastbay before and got the same email. I replied and everything was fine. Quick postage as well.
