array(2) {
[0]=>
string(815) "
select r.*,
rc.info,
t.title as threadtitle,
u.username as username,
u.anonymous as useranonymous,
`f`.`value` AS `flairvalue`,
`ft`.`name` AS `flairname`,
`ft`.`colour` AS `flaircolour`,
`ft`.`icon` AS `flairicon`
from reply as r
join thread as t on t.id = r.threadid
join replycontent as rc on rc.replyid = r.id
join user as u on u.id = r.userid
left join `flair` `f` on `f`.`userid` = `u`.`id` and `f`.`categoryid` = `t`.`categoryid`
left join `flairoption` `ft` on `ft`.`id` = `f`.`flairoptionid`
where r.businessid = :businessId
and r.threadid = :threadId
group by r.id
order by r.utcdated desc
limit 0,50
"
[1]=>
array(2) {
["businessId"]=>
int(1)
["threadId"]=>
int(24432)
}
}

Years ago
eastbay
I had to send a pair back once. Sent them an email outlined concerns, and when they received it back they emails me, then emailed me again the next day when the replacement was dispatched and they refunded me the return costs. All sorted within around 12 days.

