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Years ago

livebasketball tv isn't working

Partial refund of US$1 to sign up? LOL!

Would be happy if they extended my subscription by a month...

Reply #490667 Report this topic

Years ago

Received email from Livebasketball.tv advising of issues due to demand!

Surely this is something they should have planned for?

Contact them to let them know if your issues.

Entire email received here:

Dear Live Basketball TV users

We are aware that many users are suffering access to the opening games of the FIBA Basketball World Cup today.

Firstly, please accept our most sincere apologies if you are affected by this.

The exceptional demand for the live games has taken our servers some time to adapt to. We are working to fix the platform and hope to deliver a more stable service to our subscribers for the rest of the event.

Further email communications will be sent to you when this fix is live and fully tested.

In the meantime, the Live Basketball TV Customer Services team are currently working to respond to all users who have contacted them today. If you were affected are yet to contact the team, we encourage you to do so by email at customerservices@performgroup.com The team will be extending the accounts of everyone who contacts them, and will confirm the extensions individually once they have been made.

Once again, we apologise for the issues many of you experienced.

Sincerely

Your Live Basketball TV team

Reply #490635 Report this topic

Years ago

Working great now.

Great game between Lithuania and Mexico - both teams Boomers have to play against.

USA vs Finland now on ABC TV channel 21.

Reply #490611 Report this topic

Bear

Years ago

I have cancelled my subscription!

Reply #490475 Report this topic

Anonymous

Years ago

Plenty of people, including me, have had feedback from the live support part of the site. The problem is at their end, not ours. Just have to sit tight and wait for it to be fixed. It sux but there's nothing else you can do

Reply #490472 Report this topic

Years ago

Never had a problem with livebasketball.tv before.

Maybe they did not expect the volume of users for the WC?

Reply #490438 Report this topic

Years ago

Mine is not working either :(

Reply #490432 Report this topic

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livebasketball tv isn't working

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